The key to higher LTV, sales, loyal fans, repeat buyers, and referrals is to delight each visitor in a way that’s MEANINGFUL to them. Whether they’re one of two people who encounter your brand today or one of two million.
The ability to tailor your message to what your visitors and customers care about most is the idea behind “personalization at scale.”
This section of our blog includes our favorite tips for delighting at scale so you can boost your impact (and income) with authentic automations and customer experience optimization.
QR Codes are an effortless way for friends and family to share your business details with people they know. And they’re better for the planet than business cards.
Add any of these things to your Black Friday sales funnels to delight your customers in a way that they’ll look forward to your emails, use the things they bought from you, and keep you top of mind after the turkey coma and buying frenzy wears off.
It’s official! The Customer Delight Team is starting a blog to share what we’ve learned about turning first-time customers into loyal fans who buy everything you sell and refer you to everyone they know. We’re bursting at the seams with ideas and ready to gush about customer success, retention rates, customer experience funnels, social proof, … Read more